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October 2025

This review reflects my full experience renting a car with this company in Kazakhstan. Positive points: The overall cost was affordable. Including PayPal and Revolut transfer fees, the total came to about $54.54 per day, while the base rental price was $46.47 per day. Communication was fast and reliable, with responses through WhatsApp being particularly convenient. The car was in fair condition and performed reasonably well during the trip, though the battery connection occasionally failed, which was easily fixed with a light tap. Areas for improvement: Due to the deposit refund process through PayPal, I lost around 9% of the deposit to conversion fees. A better international refund option would greatly improve the experience for non-local customers. The car wash fee (3,500 KZT) was clearly communicated from the start, but it might make for a smoother experience if it were simply included upfront in the total rental price. The deposit refund took 8 days longer than the one-week period initially promised, which can be stressful for travelers who have already left the country. Overall, it’s a reasonably priced and responsive rental service, but the refund and international payment handling could be improved for a smoother experience.