Questions are ignored, unsolicited advice is given, devalued, and a condescending tone is included... It's a horror that such interaction with the client still exists.
I think it changes depending on which employee you communicate with.
Mine introduced himself as the owner)
I sincerely wish such companies to remain in the past)
I ordered a pillow filler through ozone and paid for it immediately. While the order was being collected, the price went up. We found a way out - we postponed the delivery time 3 times, and then canceled the order altogether. "Businessmen."