Ucom
52 reviews
September 23, 2024
I have lived in Armenia for a long time, and I haven’t seen a worse telecommunication company than this. They have zero coordination with each other. I wanted to purchase an item, I called 3 times, nobody could answer a simple question: DO YOU HAVE THIS ITEM OR NOT?
I personally went to one of their offices, they checked and said they have the item, and it’s in their headquarters. I went there, THEY CHECKED AGAIN FOR 15 minutes only to find out the item DOESN’T WORK!
October 13, 2024
Very helpful stuff!
They are answers for all my answers!
July 6, 2024
Great customer service
September 28, 2024
Good photo
April 23, 2024
Ordinary
October 10, 2024
Everything is fine. The only caveat is that the operator connected to the cellular tariff for a long time. So everything is gorgeous, even the location of the cellular communication salon. I recommend
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April 1, 2024
Very poor service.
About 14 years ago, when this company first appeared, it used to be called Orange Armenia became their subscribers and during all this time used their services and was satisfied.
I decided to use the new services (change the package) and that's where it started.
I couldn't even imagine that today, when the market is full of companies offering the Internet, it is possible to work so disgustingly.
It turns out that you need to wait 2 weeks to use the Internet, although the time was originally specified from 5 to 7 days.
Then call the operators a million more times so that they send a co -worker and he did his job .
No one even deigned to contact me in order to find out if my Internet was turned on or not.
I am very disappointed in the work of this company and I do not advise anyone to contact them.
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1
April 17, 2024
The worst company I've ever contacted. There is an old router with a rented apartment. Everything is normal except Wi-fi - you can not fall off for a few minutes and so every 10 minutes. They promised to change it to a new one. They came, set it up, and set it up. There is no Internet in the old router, "Top up your balance" on the new one. The masters said "It will work soon" and ran away. It looks like they gave me another subscriber's router. I've been fighting them since AUGUST (it's April now!) and no changes. Either they don't have such a contract number, or they don't have such an address.
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October 15, 2024
Despite the fact that I am in another country without knowing the language, the staff is wonderful, everything was explained , everything was shown , everything was registered .
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October 11, 2024
I do not advise, they take money from people, but the connection was terrible and remained, I wish this company would close as soon as possible
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November 27, 2024
It is beautiful on the spot, but we were pleasantly met... Not all the pros, alas.
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September 30, 2023
A big queue that doesn't move. You can live half a weekend in this place. The sofas for waiting are equipped with wires for charging the phone with different connectors, but they are available only to people sitting in the closet. And the wires are ordinary, from the last decade, they do not support fast charging. It's good that in the long wait, I looked into the reviews. He went to buy a SIM card at the office opposite.
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1
2
June 2, 2024
For 3 days, their Internet speed is 0.04mbit/sec. I called 5 times, they say different things every time. But the price has gone from 3600 to 5000 others, ostensibly for the sake of improving the quality of the Internet.
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August 31, 2023
The worst provider
Everything that is written about them is true
We waited almost a month for the Internet to be turned on, the employees seem to mock and constantly promise to fix everything soon, or offer to restart the router
Prices are inadequately inflated, competitors have prices twice (without exaggeration) lower for the same speed
Many acquaintances who have dealt with them have encountered the same thing
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3
November 12, 2023
I understand that everything is bad with the office, but I went on a weekend just to top up my account. There are no queues, a free cash register was found immediately, payment via NFC (mir card) was accepted without any problems. There is free Wi-Fi and charging for phones in the room.
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2
April 3, 2023
Disgusting billing system!!
Thanks to it, you can lose double the amount of the mobile Internet tariff every month.
The prepaid tariff expires and, even if the full amount is available for payment for the next month, it is not automatically extended. Instead, money is being spent from the account for megabyte-by-byte billing of Internet traffic. As a result, the entire amount intended for connecting the tariff for a month can be debited in half an hour.
They also don't know a damn thing about what's going on with the money in the account.
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16
1
October 27, 2023
Good employees are always happy to help even if there is a language barrier there is an employee who will help you
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2
June 30, 2023
The worst operator in the world, I've been waiting for Internet connection for more than a month, at first they promised to meet it in 7 days, then they extended it for another 7 days, as a result they said that there was no equipment in the building and they would have to wait another 2 weeks, on the 15th day I call and say that they can't give exact dates because they don't know a damn thing, in general, I do not recommend contacting them for the Internet.
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September 18, 2024
The flagship branch with a large number of services
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March 17, 2023
They have not been able to connect home Internet in the center of Yerevan for a month. The first time was promised to be done in 7 days, as a result, no one came at the appointed time and did not even call or warn. Then they said that they had to wait another 7 days, and they would DEFINITELY spend it, although I asked 10 times if these were true deadlines. Well, according to the classics, on the 14th day I call them myself, another operator tells me that I have to wait another 2 weeks.
Avoid this nedokontor, the operators just blatantly deceive when you ask them again specifically.
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4
May 3, 2023
I see a lot of unflattering reviews here, I'll add my own. A month ago, this mobile operator left me without communication for a day simply because something went wrong there and my paid drams for a new Internet package disappeared. They searched for them for 30 hours, all this time I was completely out of touch. The next morning, of course, I went to connect to another operator and now I do not know the grief.
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3
October 30, 2022
I want to say right away that the Yukom company robbed its subscriptions, on the 30th it replenished the balance by 5,200 places to 4,700, replenished the balance from the Russian card by 200 rubles. to check whether the money is coming or not, I threw 700 rubles a second time, then I check the balance I already have 4000 drams in my account for 5200, I took it and replenished it with another 200 rubles. well, like 100% should already be enough, after 30 minutes the number does not work again , I will check the balance and there is zero at all , I dialed the operator and they say -sorry, you should not have used the number for 20 minutes so that we would write off the monthly subscription fee, your money was all slowly debited from the Internet 😂
Number 0 41 43 48 24
In general, I do not advise you with one word, I also have a second MTS number that works clearly, the Internet is good and there have never been such problems
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13
1
May 6, 2024
A good office, offered the best rate at my request, even worried about the beauty of the room))
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August 31, 2023
Oh, listen, I thought I was the only one with this problem) the company throws its customers
I was dumped twice for 5k drams. I strongly recommend staying away from them, especially since the Internet is frankly slower than vivacell
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2
August 26, 2023
It's terrible, it took 4800 for an hour just on the Internet. 🤦🏼♀️ I paid 9800 for the 4900 tariff in 1 day. What is this. It is possible, as in all countries, to arrange payment normally. The operator just mocks and says these are our rules
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4
May 14, 2024
We need dancing with a tambourine so as not to spend a monthly package in half an hour. I didn't know about it and spent it. Tech support said that this was my problem and "it works like this for everyone here," they say I should have known about it. I went to MTS - everything works as it should, and the Internet does not disappear at night.
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June 29, 2023
So far, I don't know what's with the billing, but I took note. I came to issue a SIM card and did everything quickly. The staff is polite. In general, I recommend it not as an operator, but as a communication salon
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2
September 22, 2023
I can't make calls from ios to any numbers, writes "call failure", the salon does not know how to help, only if you buy new SIM cards for 500 and try until it works..
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1
February 10, 2023
Disgusting communication services, and even money is being taken for no clear reason. You will learn how to work well first! neither the operators nor the managers really understand. The unlimited tariff is not unlimited, the speed often drops, the app completely sucks! And you will have to pay 500 rubles for 8 GB of Internet, 860 rubles for unlimited! Did you see that just now?!
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6
2
May 24, 2022
Incompetent employees (I contacted the office on Garegin Nzhdeh Square), it was possible to solve my question (refund of the deposit for equipment with reissue to another user) only from the fifth hike, it took 12 calendar days. Things are a little better at the central office on Severny Prospekt. I was sent to the head office by the operator (after my call to the hotline, and then not immediately), even there they filled out documents with some errors. I strongly advise you not to use the services of this company, you will save your nerves and time only if there is no other provider in your home. The staff are all polite - I give 2 stars for this, not one. The Internet itself leaves much to be desired, during rush hour the speed can drop to zero, frequent interruptions and complete lack of connection are not uncommon. I used the services of this provider for 2 years (there were no other options).
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3
July 27, 2024
A mess and bullying. Shame.
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July 14, 2023
Do not use Unlimited access from this operator! I was charged 5,000 drams, and I didn't even turn on the mobile Internet.
Disgusting service. They refused to return the money.
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3
July 9, 2023
It's a good department, I've never been in line, maybe because I came in the evening. When I closed the contract, it was also closed normally, without any problems.
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1
October 3, 2023
fast service, pleasant office, friendly staff
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1
March 20, 2024
Quickly. Pleasant service. Good connection
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June 6, 2023
Constant delays with Internet connection. We never met the promised 7 working days. Don't they have employees to do everything on time?
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1
August 9, 2024
The worst network on earth
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February 1, 2024
A large selection of goods and equipment, friendly staff, fast coordinated work
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1
December 1, 2022
Untrained and unprofessional staff: I wanted to buy an expensive phone, turned to an employee, he rudely told me to take a coupon. While he was taking the ticket, he ran away and there was no one else in the hall from the staff.
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2
June 5, 2023
Everything is as they say in other reviews. We have signed a contract to connect the home Internet. They said they would connect it for 5-7 days, but they would try to do it faster. On the 6th day, 5-7 days turned into 7, on the 7th - into 7-10. Such a service is acceptable in relation to Armenians, and the white people sponsoring you would like to receive at least some respect in return.
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1
7
January 30, 2024
No queues, employees are more competent than in other branches of YUKOM
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1
January 8, 2023
It's tinny. I can't come and connect the Internet for 14 days!
Your statements get lost, addresses can't be found, you call 200 times, 200 times the same thing.
I HIGHLY RECOMMEND IT.
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3
June 22, 2024
Very responsive staff
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June 10, 2024
Խայտառակություն է ամբողջովին, որև է խնդիր ունենալու դեպքում, ստիպված ենք լինում 10, 15 օր սպասել և մնալ առանց ինտերնետ կապի, մինչև մասնագետները կմոտենան որևէ առաջացած խնդրին լուծում տալու կամ կարգավորելու համար, ամոթ Ձեզ «Յուքոմ»…
July 17, 2023
I wanted to buy a SIM card. I lived for about 20 minutes. I didn't have enough patience. The matter of 2 minutes is stretched into hours apparently.
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2
April 19, 2022
Don't even think about contacting this office to connect your home Internet. They promise within 12 working days, in fact, you come to them at the end of this period, and they tell you "wait a little longer, we can't help you"
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3
December 4, 2022
We came to issue two SIM cards, everything was done promptly. The staff were polite.
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1
August 30, 2023
High-quality and fast service.
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1
April 2, 2024
Very beautiful
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June 27, 2023
They are friendly and work late.
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1