I read a lot of negative reviews, so I went to register an accident with caution. In fact. The waiting time for my queue is 3 minutes. A very nice girl, Anastasia Korozei, quickly arranged everything and gave qualified advice on all my questions. Appraiser Buiko Yu. I carefully studied the place of damage, gave some good repair tips. Everything is very fast, polite and professional.
In the dry balance. Of course, it's better not to get into an accident, but if you have to, let's get lucky with people like me.
He addressed the car as a victim. It is very convenient that there is an electronic queue. The staff is polite and patient. Experts tell you where to write what in the statements. I didn't meet any rudeness. The only thing is that the payment was made for the first time in 2 weeks. And the recalculation, after the repair of the car, was already paid on the last 20th working day - this is almost a month later. Probably, they don't like those who come with recalculation))
Disgusting insurance company. Any positive feedback can be bought. Which, apparently, is what you are doing, because with your principle of calculating repairs after an accident, it is impossible to get a positive feedback. Calculating the percentage of wear from used spare parts is nonsense. Even though receipts were provided for all used spare parts. You were asked about the procedure for reimbursement of used spare parts, to which you replied that we would pay according to the receipts. And then coming up with reasons not to pay for these spare parts by sending for clarification to the Betor Group Smacks of fraud. The point of your insurance is zero.