Strelicia
31 reviews
August 26
I have used Strelica's services many times, but my last experience was extremely negative. On February 2, 2024, I made an order from Turkey (IKEA) in the amount of 19,230 lira (~$450). The company lost my parcel and refused to admit it for a long time. For about two and a half months, I tried unsuccessfully to get at least some information. As a result, they still admitted the mistake when I provided an invoice from IKEA with the signature of the recipient Giorgi Romanof.
After that, a real epic began with attempts to get their money back. Almost six months of correspondence did not lead to any result — the company only fed promises, and then completely deleted the invoice from the site, claiming that it had been canceled. Moreover, in response to my claim, rude messages with accusations began to arrive.
When I finally decided not to use Strelica's services anymore, I asked for a refund of the remaining funds on deposit — GEL 243. They promised to return this money to me since May 17, but it's already the end of August, and there is still no money. I also did not receive any compensation for the lost parcel.
The company does not value its reputation at all. It seems that their tactic is to collect a little from each client, hoping that no one will sue for $ 500, because it is more expensive for themselves.
My conclusion: Strelica is an unreliable company. Do not trust them with your money and parcels, they can easily deceive you, even if you are a regular customer.
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1
June 3
The website states that the average delivery time is 15 days. That's a lie. The Ozone order was taken from the pick-up point on April 13. The SMS about the delivery arrived only on June 1. During this time, there were a couple of "wonderful" moments in correspondence with support. Just so you know, according to the support, the delivery time is taken from the ceiling, and those who are not unhappy with this may not receive their parcel at all. They made it clear that if I continue to try to figure out why the promises on the site differ from reality, then my parcel may get lost. After that, I wanted only one thing: to pick up the parcel and forget the desk like a bad dream. Two stars - because it was delivered. And on that, as they say, thank you....
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3
March 12
The office is very conveniently located - next to my house, the service is good, Diana is very nice, she always tells and helps everything, the guys on the issue are also great, the office is always clean and tidy.
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14
1
March 16
I have been cooperating with this company for two years - there are no complaints - I am always in touch, always polite and friendly, they always explain everything how to do what, even when I am stupid, even three times. Good luck and prosperity!
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13
3
June 2
An awfully long delivery. I can't wait 1.5 months for my order. The package is stuck in the status - it's easy on the way! I hope to get it someday! But I won't apply anymore.
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1
March 14
The best delivery of wildberries to Georgia - the instructions are simple and clear, there are no unnecessary gestures with the design, as I came across some troubles here out of ignorance, it's good that I found Strelitzia - thank you for being there - you help out a lot.
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9
2
March 18
Great service! I would like to be able to edit the product after adding it. It happens when you need to specify the receipt code or something like that, and you can't edit it, otherwise everything is great!
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9
1
March 9
They delivered parcels to me quickly for six months, but in February there was a delay, they say it happens, I received the goods intact - I am satisfied with the service, in terms of organization this is the best service in Georgia.
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10
December 20, 2023
Excellent service! Thank you for the opportunity to receive parcels from other countries and marketplaces of the Russian Federation. Reasonable prices and short deadlines. All processes are fine-tuned😊
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13
March 12
Very long delivery time! It's been a month and a half since the order was placed and paid for, and my order has been in the "sorting" status for a month... they can't sort it for a month! Even customs works faster than "sorting" in the office. The order has not been received yet…
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9
3
March 13
Well, how long can you work in this small office, and even be far from the subway!
If you didn't have a great service, I would have gone to another company long ago, but I appreciate you and your work, you are still great! And it's time to change the office
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7
1
March 12
We carry commercial goods with them on a weekly basis - they always clear customs quickly and themselves, we immediately receive cargo with a declaration - it saves us a lot of time - I appreciate such partners.
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10
1
March 9
It would be cool to see the shipping cost immediately when the parcel appears on the site, and not just in the "ready to receive" status. Otherwise, I'm happy with everything.
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7
March 10
Everything is fine, thanks! it would also be cool to come up with a delivery from Aliexpress
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9
May 16
Responsive staff, work quickly, clearly and efficiently)
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4
1
March 19
Very good customer support, customer orientation, speed of delivery
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9
2
September 24, 2023
Отличный пункт, выдают быстро
Спасибо что можно заказывать с любимых магазинов.
9
March 16
There was an excellent delivery service. I've been ordering through them for more than six months. Then there was a collapse at customs, according to them, and they switched to rudeness to their customers. Despite the fact that they are among the most expensive on the market. It is very, very unfortunate, but the assessment is now well deserved. 😔
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4
1
March 29
They will always answer, help, polite guys on avlabari
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5
January 21
Super clean, fast, service is on top!
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9
March 6
Unfortunately, the negative experience of cooperation with the company. The waiting time for the parcel is too long. So far, the package has been on the road for a month, and the outcome is not clear - whether it will arrive at all… I do not recommend it. I hope my parcel will be returned to me
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6
1
March 23
I am very pleased with the cost of services and the fact that this is an official delivery, not an underground one
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4
3
March 22
I am pleased with the speed, price, decency and friendliness!
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4
2
March 28
The only company that does not confuse or lose parcels!
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5
1
March 11
In general, this is the cheapest and most convenient delivery to Tbilisi and the guys in the office are a credit! Especially Denis!
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10
March 30
Reliability and adequate cost of delivery
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5
November 20
Parcels are lost
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March 10
I receive parcels on time and with convenient delivery to Gardabani - the service fully meets my expectations
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5
April 1
I'm happy when I come to pick up an order.
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5
March 27
Prices are lower than those of competitors. Everything arrives in one piece
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6
1
April 1
The product arrives safely
See original · Русский
5