Dear Percorso Team, I recently had the pleasure of dining at your restaurant at the Four Seasons with my partner. We were looking forward to a special evening, but unfortunately, there was an issue that disrupted the experience. My partner ordered a seafood dish that contained something solid and inedible within the calamari. When we brought this to our server’s attention, we were informed that it may have been sand due to improper cleaning. This was concerning—not just from a culinary standpoint, but also in terms of food safety and quality control. While we appreciated the gesture of the chocolates offered afterward, we felt it did not fully acknowledge the seriousness of the issue or the impact it had on our dining experience. At a restaurant of your caliber, we expected a higher standard of both food preparation and guest care. We hope this feedback is taken constructively. We would appreciate it if you could share how situations like this are typically addressed, and whether any further steps will be taken to ensure this doesn’t happen again—for us or other guests.

Natali Sverdlova

Level 10 Local Expert

Шикарное место. Была на бизнес завтраке от Форабанка. Вкусно, эстетично, ребята - официанты стояли у стола сразу пополняя бокалы с водой , чай, кофе только один поворот головы подавалось. Потом провели экскурсию по залам. Мы были все в восторге. Очень рекомендую место

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Елена Анисимова

Level 17 Local Expert

Первый раз были в этом ресторане. Очень уютная атмосфера. Очень вкусные и свежие блюда. Компетентный персонал. Салат с морепродуктами это просто мой фаворит, в нем просто потрясающий тунец и краб тоже. Вкусные коктейли. В общем место отличное.

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