The staff was polite, particularly when interacting with children. They were proactive in suggesting options that might be more suitable. However, there was a mix-up with our order, and a different waiter had to come and ask us what we had ordered. The preparation took approximately 30 minutes.
When the food arrived, my son discovered a metal object in his dumplings. Upon inquiring, the staff informed us that the dumplings were not made in-house, and they only cooked them. I would have expected a dish replacement or at the very least, an apology.
When we approached the cashier, we were offered to stay and finish our tea. After declining the offer, they allowed us to leave without charging us for the meal