Maps • Tbilisi • Logistics companies

Onex

Rating 1.0
Open until 18:00
Tbilisi, Aleksandre Kazbegis gamziri, 19B

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Address

Tbilisi, Aleksandre Kazbegis gamziri, 19B
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Contacts

+995 322 00 44 00
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Business hours

Features

Credit card payment
Free consultation
Modular cargo
Promotions:discounts, promotions, special offers, bonuses, gifts
Payment method:discounts on services preferential categories, payment by card, cash on delivery, cashless payment, online, QR code, payment by credit card
Rating 1.0
22 ratings
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14 reviews

Level 4 Local Expert
August 24
The courier called me, but I didn’t pick up the phone in time. When I called back, he offered me the option to either wait until Monday or go to the office myself (it was Saturday). I decided to walk to the office after checking the location online. I was really shocked to see the 1.1 rating. However, when I arrived, I was greeted by a friendly young lady; there was no line. I only had to wait a couple of minutes for my package. The atmosphere in the office was very pleasant. They handed me the package in a bag and even included a complimentary bottle of cool water (it was very hot today!). Overall, I had a great experience!
1
Level 5 Local Expert
June 18
They won't give me my package, customer support is ignoring me, and the "buy for me" service works terribly. Otherwise everything is fine, the support at the office counter is pleasant
1
L
Level 2 Local Expert
October 9
I was extremely dissatisfied! I was waiting for a package from Temu (TM6645543457GE), he informs me that the package is being delivered, while Onex is silent and does not contact me. I was able to get through a few dozen times. Yesterday, a nice girl consulted (the only plus) and informed me that the courier could not deliver due to the inability to contact me (an important point is that no one tried to contact me either by phone or at the address - no one came, I'm at home 24/7) and clarified that they would bring me again, requesting an additional number phone number for communication. Today, a message is reflected that the parcel has been delivered, but absolutely no gestures were made by the courier (no calls to both numbers, no arrival at home), he simply did not arrive, and the company again stated that the courier could not contact me. At the same time, I cannot pick up the parcel myself and intercept the courier according to the company's rules. Not only did they not do their job, they also deprived me of at least some opportunity to help them with delivery. Extremely dissatisfied! I am surprised that I spent time and nerves on an important package for me, but the company did not bother to do its job and it turns out dozens of bad reviews on a regular basis, without the desire to do anything.
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