Although the hotel is small, my husband and I were pleasantly surprised by the cleanliness and amenities of the rooms. Everything you need is provided: bathrobes, slippers, toiletries, hair dryer. The beds are very comfortable. There is a cooler. There is a smoking room on the floor for smokers, but there is a pleasant smell in the corridor. Excellent service, they responded quickly to all requests. The laundry works promptly. There is a restaurant with excellent cuisine. Our family liked everything. I recommend
What should I say?
Yes, a cool hotel, a good location , comfortable rooms , I really liked it, although I have already visited many hotels, and the most interesting thing is that they have a day counted from the time of arrival, so ask when you check in, otherwise we found out when we went in after a walk,
Breakfasts are also acceptable
So you're welcome 🤗
Recommend 💯
The beauty, the beautiful unusual hotel I really liked, the apartments are super, the water is hot, this is the main thing, in the morning you can have a delicious breakfast to choose from. A hotel that you want to return to !!!!
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2
Show business's response
Д
Дмитрий
Level 12 Local Expert
August 29
A good hotel, the location is good - almost the entire center and the park are within walking distance.
Nearby there is a shopping center, shops and an exchange office, which is not a little important in another country.
Why put 4, we had a suite designed for 4 people.
But there were three of us, two adults and a child. And it turns out to be a suite for four, and towels were given only to adults, the child had to buy a set of towels for a fee, so also every day they sent a cleaning service to ask to bring this set for the child, since they forgot to put it to us....
the question here is not about money, but about the attitude towards the guests... then why did we flaunt the suite for 4…
Well, the breakfasts were a little disappointed, the food itself is normal, a very small assortment, but to be honest, all 7 days are the same.
That's a solid 4!
It was the first time. I liked everything: the room, the cleanliness, the service, and the food. It's really delicious! The large hall was occupied, a banquet was taking place, and we were offered to go to the VIP booth. The order was accepted quickly, everything was brought with fervor-with heat, as they say. Definitely, we will come back here more than once!
The staff is polite and helpful. The breakfasts were very pleasant. The rooms are clean and cozy. The atmosphere of the facade fascinates with its European style.
A great hotel. Cleanliness, order, comfort are all you need for a good rest after a long journey. The staff is friendly and courteous, which is very rare nowadays. Thank you so much for your hospitality, I will definitely stay only in this hotel complex.
Очень классный и уютный отель в самом центре города. Приятные новые номера, хороший и вежливый персонал. Очень понравилась кухня в ресторане при отеле (обедал и ужинал). Все вкусно и качественно. Периодически прилетаю из Москвы в Караганду, постоянно живу в разных отелях - т.к. есть с чем сравнить, считаю, что это один из лучших отелей в городе. Кстати, приехал к 10 утра (после ночного перелёта из Москвы) - заселили сразу же, без ожидания. За это, отдельное спасибо!
Excellent hotel, good location. There is a place to put the car. The restaurant is inside. The food is good. Relatively inexpensive. Everything is within walking distance. I was on a business trip, we lived for probably five days. I liked everything. The rooms are cleaned daily, soap and toothpaste are changed all the time. I recommend.
He lived in room 201 in April 2024. It's a bit expensive for such a hotel, room and breakfast. Of the advantages, only the location and cleanliness. Remove the sprawling green plants on the stairs between the 1st and 2nd floors, get in the way of the passage. The room is cramped, the armchair is bulky for the size of the room, the table is uncomfortable, the sockets are far from the table. The pillows are superfluous, there is nowhere to put them. The refrigerator door scrapes on the floor... the lamp plug has frayed wiring, it is dangerous to pull it out of the socket, out of harm's way and did not touch it. It's a failure in small things.
In the suite, the toilet was smoked, apparently, the smell is no longer eroding. In general, the suite does not pull, but the situation was saved by the fact that the beds were with good mattresses and we managed to relax. Since the room was reserved exclusively for sleeping.
The hotel knew that there would be three of us, but they put towels for two and warned that the set for the third was with an additional fee, I had never seen this anywhere before.
Рекомендую это место.
Хорошая гостиница в тихом месте, хорошее месторасположение. На ресепшене очень приятная администратор. Завтрак на выбор, при чем хороший. Персонал в ресторане на 5 обслужили быстро и четко. Номера большие со всеми удобствами, очень уютно обустроенные. Номер чистый , ни пыли ни паутины не обнаружил.
Рекомендую однозначно
Excellent hotel, very pleasant surroundings, delicious breakfast, cozy rooms. The very center of the city, near top restaurants. It is very pleasant to walk both along the central street of the city and in the park nearby.
Nice, clean hotel. There is a restaurant. The food is delicious, the price tag is also the same... normal. Everything is on the level. Conveniently located. I can't hear the street. There is a smoking room on the floor. Wi-Fi is stable and finishes throughout the territory. I recommend. Near the park.
Excellent location, friendly staff. I arrived early in the morning, check-in only from 14.00 and left the next morning, as a result, I was placed immediately and breakfast was postponed to the morning of arrival. Thanks! 🤝💐
A good hotel, polite, attentive staff, the rooms are not large, but very cozy. Wonderful breakfasts. It is located in the center. One minus is located in the courtyards, which are very dirty, but this is rather not a minus of the hotel.
Небольшая уютная гостиница. Номер был стандарт. Немного тесноватая ванная комната. Номер сам тоже небольшой, но места для всего хватает, розеток достаточно, небольшой столик - можно поработать, есть холодильник. Кафе дорогое, но совсем рядом хорошие кафе с адекватным ценником и вкусными шашлыками.
Nice cozy hotel. The rooms are clean and warm. Daily cleaning service. The staff is great! Special thanks to the restaurant for the Beshbarmak!!! Very tasty!
A normal hotel, but the smell in the room, especially in the plumbing area, is smoky. The entourage hall, the reception area resembles the accounting department) but in general, I would still return
The hotel is just rubbish. The rooms are small, breakfast is for 3 out of 5. Check-in and check-out time in any way in hotels at 14.00 and 12.00, and from the moment I arrived at 12 o'clock, the scoop is shorter - I do not recommend it
A wonderful restaurant. Very tasty and beautiful. We also stayed overnight in a suite. Large, spacious, bright room. Everything is fine. Parking is available
Отличное место для отдыха, отличная атмосфера внутри, эзысканная кухня самый лучший персонал. Очень классные гостиничные номера, чистота да и только! Рекомендую к посещению!
Хорошая гостиница за приемлемую цену. Хорошее расположение в центральной части города. Сама гостиница находится в переулке, поэтому шум с улицы не так сильно слышен. В гостинице имеется лифт, что упрощает процесс доставки своей тушки в номер. Персонал приветливый и общительный. Номера достаточно комфортные, есть всё необходимое. В номере убираются часто, без проблем. Всегда в наличии чистые полотенца и средства личной гигиены. Завтраки простые, но со вкусом, и очень вкусные. В меню преобладает русская кухня. Завтраки включены в стоимость номера. Ресторан начинает работать с 8.00, но если вам необходимо уехать раньше, всегда можно предупредить администратора и вам будет скомплектован завтрак раньше. Гостиница понравилась, обязательно вернусь снова.
Great hotel. Very cozy and clean rooms, polite staff. At breakfast, if you come at rush hour, you will have to wait half an hour. Overall, the impressions are positive
The place is strange. From the outside it looks interesting, but only from the outside, you go into the interior it is not clear where some incomprehensible furniture got into, the toilet is barricaded so that no one gets into it! The kitchen is not delicious - just a canteen! We ate in three - we paid 20 thousand! And it was Stalin's food! Gentlemen, it's honestly not clear what you live on! Waitress Tatiana you are the only kind person who somehow tried to do something positive!
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Show business's response
Е Ф
Level 9 Local Expert
September 30
Good hotel, good location. The restaurant prepares excellent snacks and hot dishes. The room is quite decent, there is everything you need.
Clean, the staff is polite, but without ,, but,, does not happen. very smelly powder, which is used to wash bed linen. chilly. and a very noisy Vent installation right outside the window.
Nice hotel. Clean rooms . There is, on the ground floor, a cafe and a smoking room . Responsive staff . Of the minuses , there are few channels on the TV .
Одна из лучших гостиниц города, суперский персонал, комфортные номера с продуманым интерьером! Рекомендую, не пожалеете! И посетите их ресторан, обязательно!
To hear everything that is behind the wall and the door is the specialty of this institution.. But the day is counted from the time of arrival, so you can leave at 5 a.m. if you check in at the same time. The rest is normal.
The restaurant is very tasty, you can eat in the evening, the breakfasts are poor in assortment, but also very tasty, the rooms are as described, clean.
Очень уютный отель, все чистое, исправно работает, персонал приветливый, интерьер очень не обычный, особенно в ресторане. В общем, в следующий раз если будем останавливаться в Караганде , только здесь. Завтрак кстати тоже был очень вкусный.