Hello, I live in Aviagorodok, parcels often arrive. The service is terrible, the employees are always unhappy and rude. It feels like they are being forced and kept at work by force. They're aggressive, I can't talk at all. I invited them to pick up the parcel. They say we haven't packed the bag yet, come at lunch. 4 people walk around, they don't do anything, they go home. I refused to go home at their request. I said I'd be waiting. No way out, seeing that I'm tired of waiting for them to unpack.. They started opening the bags, and within 5 minutes they called me, saying that they had found my parcel. Although all 4 people who were just sitting there could have done it in the morning. I am not satisfied with the service. And this is not the first time.

See original · Русский

Елена Шибук

Level 4 Local Expert

Convenient branch, close to the house, clean, few people, service is normal.

See original · Русский

Дарья Б.

Level 3 Local Expert

I like everything, the girls are great, almost everything) always polite, quickly serve I didn't like several situations: 1) I sent a registered letter, and in the next "cash register", if you can call it that, the girl was sitting absolutely free (with glasses, she's the only one there), then the landline phone rang, she's sitting, she doesn't take it on purpose. Now it's clear why I can never get through to them. 2) the situation happened with the same employee, but another time: while they were looking for me, they took out a parcel, a little girl from the 2nd-3rd grade came in, wanted to buy a magazine "Fidget", but in response to her there was some kind of not very polite and willing "no such thing", then the child asked for "that magazine" I see that this is "Baldyrgan", a magazine for children in the Kazakh language, a girl, by the way, of Slavic appearance, after giving the coins, she ran out of the department satisfied, but just a couple of minutes later she returned upset, saying that it was in Kazakh, which she received a bunch of complaints.: "I told you so." The fact that the employee explained that the magazine was in Kazakh-there was no such thing. I understand that you need to have patience to work with people and at the post office, very often, clients take out the brain to employees, but this is a child! Especially a child who wants to read magazines, are there many of them now? Why discourage children? If you know that they won't be rude to you in return, can you treat them like that? Except for these situations, I always like the department, the girls are great, almost everything)

See original · Русский

Kazpost

Add photo or video

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

30 reviews