I've been there many times. This time my husband and I ordered a big breakfast, two coffees and tea. I did not finish my tea and offered my husband to finish it. And they didn't bring a second mug for tea. They said they had no right. Honestly, this is the first time I've ever heard that.
This has never happened to me before.
By the way, for the second time they can't cook the poached eggs properly, they bring boiled eggs. I didn't want to find fault, but after the mug I decided not to tolerate it.
Dear managers, if you are ready to lose regular guests because of an empty mug, it's a pity. A strange decision. Considering that we ordered 3 for two! drinks and 3! dishes
I love the web. I often order delivery for work. I came to the physical location for the first time. We were very disappointed with the service. They left without making an order. A wish to the manager, with an incomplete landing, 4 tables, were the only ones who had not yet made an order. They asked the waiter twice, since it was only an hour. People who are waiting for their meals will most likely not leave. People who are served after all those who have already made an order can get up and leave. A lost client.