We rested at the hotel more than once. The rooms are good, the cleaning is also good. Excellent breakfasts, careful attitude to guests.
For a child, the cook even cooked soup separately) the staff treats children very warmly)
No complaints. A 5-star hotel. We also stayed in the apartments. The option is more budget-friendly, but also good. Proximity to the sea, restaurants, the general location of the hotel on the waterfront. Everything is great!
The hotel is gorgeous. Staff, service, check-in, everything is fine. You can put the car in an underground parking lot. The room was clean, according to the standards of the Double tree hotel chain. In the evening, you can have dinner in the restaurant on the top floor, and have breakfast in the morning. The food is delicious.
Of the cons. We booked a room on the official Hilton website. The cost was $ 140, usually the price including breakfast. Upon check-in, an employee at the reception offered to pay extra for breakfast, as it turned out that it was not included in the price on the website.
In general, we were satisfied with our stay.
A wonderful apartment hotel. There is everything you need, the location is convenient, both the old and the new city are nearby. There is a shop right in the building, there are many cafes nearby. The rooms with sea views are generally super, in the evening you can sit and watch the sunset
I visited the Hilton spa on June 19
I installed the code on the locker 1111 in the spa
I came after the procedures
The code was changed, I had to call the administrator, who opened the closet.
As it turned out later
Money was taken out of my wallet
(the cards were left in cash only)
The clarification with the administration did not give anything. The police were called, but the police were refused to view the camera footage without court approval (I indicated the exact time intervals when my money was stolen, there were only a few people on the entire floor of the spa, and it would not be difficult to determine who entered who left from the cameras). After that, the senior of the group said that they would not be given records without the necessary documents .
I have written a statement to the police and given all the necessary explanations.
I don't expect to get anything back. I hope that this will somehow affect the situation as a whole.
And my review may help people to be more vigilant.
The rooms are not the first freshness, it's time to update the furniture in the hotel. Hilton is no longer the same, but the cost of space. But as a plus, there is a good kitchen, a good breakfast and a buffet. Many new hotels are being built nearby - if there are no changes, we will stop staying at the Hilton.
A bombed place! Cleanliness , order, service at 20 out of 10. Breakfast for every taste! Room service. If you liked something at breakfast, but did not have enough space in your stomach, you can ask to bring it to your room and finish it later
Great place!
And what a stunning view restaurant!
The food is delicious, it may not be very cheap to have dinner there!
But! The beauty of Batumi opens on all sides!
The hotel has a very good location, the sea is across the promenade. Very comfortable rooms, there is a SPA, a casino. In my opinion, the only drawback is a very small breakfast restaurant, little space, and a lot of people.
Great hotel. High level of service. Hotel number 1 in Georgia. Excellent staff. Delicious food. I believe that the Hilton Batumi hotel can become the benchmark of hotel service all over the world. I have visited many other Hilton hotel chains in the CIS and Europe and I know what to compare with. I recommend visiting this wonderful hotel at least once and feeling real hospitality.
We had a vacation in May 2024. There are not many guests. The service is high. The ROOM was cleaned perfectly, the breakfasts are amazing.
Thanks to everyone and a special thanks to the car reception administrator.
I want to go back.
Everything is perfect ! Hotel , staff, breakfast , interior! All for 10+++! Gorgeous view from the room ! Beautiful embankment ! The most delicious restaurant ! Beautiful , cozy rooms , perfect cleanliness ! Thank you for the rest !
A small set in the room - few dishes, no microwave, kettle, frying pan and saucepan, ironing board.
There were difficulties in finding an armor when checking in.
Among the advantages - a clean room, location, reception
The hotel is only three stars, absolutely does not justify the high name of Hilton , old rooms that have been in need of repair for a long time, especially bathrooms- mold,uncomfortable beds (it's time to change the mattresses too), absolutely loose staff, five stars, but you absolutely have to ask for everything in the rooms - from toiletries to napkins and bathrobes,terrible room cleaning!!!You shouldn't pay that kind of money just for the name!An ordinary three-star hotel!
I stayed at this hotel twice. I really liked it. The service is super, the restaurants are great, clean,cozy,
. The spacenter is cool. The views from the hotel are gorgeous!!!👍👍👍
A great hotel and apartment, attached a photo from the room, a fairy tale. The sea view is also good, but there is always music on the embankment, it is noisy with the window open.
Персонал вежливый, приятный, с заселением и выездом проблем не было.
В номерах, выходящих окнами на набережную, невозможно спать: громкая музыка с пляжа до 4 утра.
На завтраках после трех вежливых напоминаний капучино так и не принесли (два дня подряд). Бутылку вина на террасе на крыше ждали 40 минут при полупустом зале.
Everything is great, except for the night disco opposite...It's very loud, it interferes with sleep
See original · Русский
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н б
Level 7 Local Expert
September 14
The hotel is tired and in need of repair. The cleaning is poor, even with tips, inspect the bed upon check-in, we needed to change it. They give little water even if you call and ask more than once. The food is not delicious in the hotel, very much. Mold in the shower stall. Of the advantages of the location, well, and probably of the big evils, this is the least, so okay!
Вонь в номерах ужасная, специально в Батуми взяла отель думала будет хороший раз Хилтон , а на деле оказалась лажа со старым номерным фондом, запахом в номерах , ещё и за 1 тыс $ за 2 дня . Это ту мач господа !
Номера чистые , вежливый персонал ! Но вот очень неприятная ситуация была со стиркой , вещи вернули , поглаженные , но их никто не стирал 😂246 лари на ветер ! Дома все отстиралось
Заселили в номер 516. Запах канализации что в ванной, что в номере. Большая часть каналов на телевизоре не работает. Сказали, что они в курсе этой проблемы.
Ручка в ванной сломана.
Переселили в номер 1916 повышенной комфортности. Спать невозможно, потому что откуда-то сверху долбит музыка. Было предложено взять беруши. Смешно!!!
Хорошие чистые номера, удобная кровать, обслуживание на высшем уровне! Вид шикарный из любого номера- с одной стороны отеля море, с другой парк с прудом. Спа зона и бассейн выручали в непогоду. Обмен валюты в соседнем здании с не самым высоким курсом ! Рядом дельфинарий, через парк очень уютное кафе «ретро» с национальной вкусной кухней.
Удачное расположение отеля - По набережной 20 минут ходьбы до поющих фонтанов и до колеса обозрения.
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Лебедев Сергей Анатольевич
Level 10 Local Expert
April 15
Great location, service, first line, nice sea view
Прекрасная гостиница на берегу моря. Хорошая еда и красивые, уютные номера из нескольких комнат, со спа в каждом номере. Отзывчивый персонал, говорящий на трёх языках. Я не нашла ни одного минуса.
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Ruza-mobile
Level 6 Local Expert
June 22, 2023
Средненько. Номерной фонд уставший. Наверное больше для корпоративных и бизнес поездок