The hotel looks big and decent, BUT!, the level of comfort, to put it mildly, is below average! The rooms are sooo dead, the showers with a broken bottom, all the water after taking a shower fills the bathroom, and through the drain ladder in the bathroom slowly goes into the sewer, in the corridors from the ceiling, in places where air conditioners are installed, water pours on the floor, the staff treats it calmly, put rags or substitute a bucket… There are buffet breakfasts, but you have to make it to the poor assortment, otherwise you can only drink tea bags.
I give it 5 stars. You should not expect anything from this hotel, it is located in the car market. Resellers go there or those who want to buy a car , and not relax at the resort . Get a bed, plastic soap and shower gel too. The rooms are not quite fresh, the air conditioner does not work 609 room, but everything was fine with me, there is water and a bed, I think the breakfast is excellent, I washed, went to bed and went to the market. But they were received with all the Georgian cordiality and no negativity . Fire staff 🔥. Responsive , pleasant , sweet and understanding . Please do not pour dirt on them, in view of current events, it is a great place for Russian speakers.
The most terrible hotel in my life! Don't set foot here anymore! There is no such choice in Rustavi. We stayed at the hotel because of breakfast, but it did not meet expectations either. The rooms are old, we took a triple room for 145 GEL. The mattress and all the furniture are old. Plumbing is kept on snot. Cleaning can be said not to be done (the restroom was very dirty!) it seems that they only change the bed and that's it! But that wasn't the problem! Very rude reception staff. A Georgian woman named Lena (introduced herself that way) and another young man allowed themselves to insult and shout, you could even say they kicked us out at the request to make the music quieter. The reputation of the hotel is not so important to them, since mostly the men who came for a car stay. Whoever stays there, the guests must be respected! When asked to call the manager or the owner of the hotel, they replied that he was not here anyway. This is the first time I have seen such communication in Georgia! Arrogant, not friendly, boorish and boorish!!!