"Eat at home if you don't like it" - this is probably the slogan of the head of the cookery?
07.10 we bought two mimosas in the cookery, from a tray, by weight. We went up to our restaurant (we work from above in a cafe). When I opened it, a sour smell immediately hit my nose. But I decided to try it. When I tried it, the exact same taste remained on my tongue. I went down to the information center absolutely calmly, the girl called, as I understood, the head. Which, instead of at least opening a box of salad, just threw that "if you don't like it, you need to eat at home." After I replied that it wasn't the first time we'd taken it and it never smelled like that, she tried to justify herself by saying that it was pickled onions. Fortunately, we work with products ourselves, and we know how pickled fresh onions smell. But she had even better arguments... That's how cheese smells. The cheese smells sour... Russian.
Of course, the money is gone. But it could have been done without inappropriate comments and advice on where to eat.
Of course we can eat at home. We can even eat at our cafe, we have plenty of salads. But if everyone starts eating at home, how quickly will such a greyhound lady go to free bread?
Sincerely, your customer.
I am waiting for feedback.
* For the first time in 6 years, I have encountered such rudeness, and not from sellers or cashiers.
Big, neat and beautiful. There are many useful shops, and in the hippo itself there is order and a huge assortment 😍 When leaving Minsk, it always helps out 🫡
I wanted to buy beef, there was the last piece on the counter. To my question, "is there another one somewhere?" It is logical that in the refrigerator, I was told that there is no.
In fact, I had to take it. And immediately after I took it away, the woman began to take out of the refrigerator the very pieces I asked about.
I also asked a question about freshness, they assured me that it was fresher, now I doubt that they answered me honestly here.
I understand that it is necessary to sell everything, but obviously not to deceive customers.