When the child missed the lesson without a certificate, the administrator said that it was impossible to work another day. To the question of why they work out in other pools and you don't, she has one answer. We have such rules. I turned to the director, to which she told me that they also need to earn money, and without a certificate, the money will not be returned. In the locker room, the cleaner shouts at the children that they come out wet from the shower. After talking to other moms, they confirmed that the cleaners here are rude and rude. We wrote complaints, but the administration is satisfied with everything. I went into the locker room today and there was a puddle near the exit from the shower and drawers, although there were 2 children. To my remarks, Nina, the cleaner, began to prove that she should wipe up puddles only after leaving, and that a child or an adult might slip, she doesn't care and generally needs to wipe herself in the shower and get dry. That there are rules and in general we have been in the locker room for 15 minutes, and that my child has a wet head and going out in cold weather will immediately get sick and the director and the cleaner don't care. Children don't follow the rules, and neither do adults. But in order to wipe it quietly, she began to scream and read the rules, saying that the child should already walk and dry himself. I now understand why they say that, you can shout at children as much as you want and adjust, and what will fall and break something is nonsense. Rude, rude, arrogant! I am terribly shocked by such a service.
The child wanted to start going to the gym. I called (got through quickly), asked the administrator if it was possible to look at the hall before signing up. The girl said that no problem, come and see.
We came with our son, approached the girl, once again said that we wanted to take a look at the gym before making a decision about visiting. In response, they heard that yes, please go up to the third floor.
We went to the staircase and then the most important person met us - the cleaner. And the cry began - why are we going without shoe covers. And nothing that it's 29 degrees outside and no one has heard about the rains for a week (there are no puddles either), that the receptionist didn't say a word about shoe covers, and I didn't see any vending machines with shoe covers downstairs.
Then another one joined her - with indignation on the same topic.
As a result, perhaps the gym is not bad, but as long as the cleaners allow themselves such behavior towards potential customers, I do not set foot in this institution.
Спорткомплекс после ремонта. Аккуратненько, чистенько. В женской раздевалке порядок, есть душ и чистый санузел. Спортзал бюджетный, но чисто и обстановка дружелюбная, нет пафоса, всё просто. Правда беговая дорожка уже практически год не может отремонтироваться и коврики, наверное, года три не мылись.
Бассейн для детей отлично. Проффесиональные тренера, тёплый детский бассейн. Во взрослом на 25 м, как попадешь. Иногда 3-5,реже 2-3 на дорожку, в основном ходят люди после 50. Вообщем спасибо, что такой недорогой комплекс есть, есть возможность и взрослым и детям заниматься спортом.
I rarely write reviews! But... this place is forcing, in order to warn people from the mistake of coming here! There is a complete disgrace in terms of the attitude towards visitors, starting from the entrance, eternally dissatisfied madams who give out the keys to the lockers, then the cleaners are a separate disaster, arrogant, uneducated boors!!! Lockers, subject to availability, give out everything nearby by numbers, provided that half of the locker room is free!?! The only thing is that not all of them are coaching staff, but it's hard to call some of them a coach! In general, one disorder!!!
A very pleasant wardrobe worker - always smiling and polite! I haven't seen this in state institutions for a long time. I think she deserves a prize for daily adding positive qualities to the overall image of the institution!
Otherwise, everything is at a decent level: the condition of the locker room, showers, the pool itself is solid 4 and corresponds to the cost per visit.
Of the minuses - a non-working sauna in the shower near the children's locker room, a draft from the windows in the showers (((
Everything is normal. The only thing they asked me was "why without hats" and "from whom did I come", if I had come "from someone" then it would have been possible without hats… As a result, I swam in a cap, and three men aged without caps (they had hair on their heads), I conclude that they "came from someone." Something like that.
Only outerwear can be handed over to the wardrobe, shoes are not accepted in the package, EVERYONE's shoes are lying on the floor under the benches and NO one is responsible, you can only go upstairs in a change of shoes, but for some reason this does not concern the workers, the cleaners come and go directly to the second floor in street shoes, then what is the point at all?
We have been taking the child swimming for almost 2 years, everything is great. An excellent motivation system for visiting the pool through droplets, cups and medals! Very helpful staff and super coach :)
It is convenient to get there. Clear. As after the repair. The staff is not indifferent. The disadvantage is that there is no normal locker room for changing shoes. Crowding in the lobby of the first floor.
The pool is good, the showers are slightly tired. There are hair dryers, albeit simple ones. For training at home without big requests, I think it's great.
Nice small pool. In principle, everything is neat. The costs of a small pool, if there are a lot of people at the session, then a little strain. In the evening, many paths are occupied for rent.
All employees are friendly: in the cloakroom, in the cashier's window, in the administrator's window. No one yells at children for boots under benches and water in the locker room. Gleb Dmitrievich, the coach in the children's group, is strict and demanding, but the children like it. On Saturday, there are few people at adult sessions after lunch.
Nice sauna and swimming pool. Sometimes the bath does not warm up well, comments were made about this. It is corrected slowly and every other time. Perhaps these are some technical nuances, but the service suffers because of this.
The water is 28 degrees. The depth is 1.40 – 2.20m. The water is slightly cloudy. A comfortable swimming pool. The showers have good water pressure, just like a hydro massage
The service is excellent. As a result of long-term repairs, nothing has changed significantly. The showers at the gym work disgusting. Of the 6 cabins, only two can be used
We go to the Drop-in children's pool. I like everything. The water is waist-deep for an adult. The child is up to his neck (3 years old). We swim together.
I don't know about the adult pool, we haven't been
25 meters, the purity of the water is normal, the water temperature is warm, the pool is designed for training children and sections. Fixed sessions by time, not all sessions have the opportunity to log in as the training is going on, it is better to check on the Internet or by phone
Маловат для Уручья. Когда две дорожки заняты детскими клубами, то тесновато на оставшихся двух. В душе толкотня, т.к.из малого бассейна выходят малыши одновременно с теми, кто плавал в большом. Как-то развели бы расписание бассейнов, чтобы так не получалось, потому что потом эта толпа перпходит в раздевалку, получается теснота и очередь к фену.
Хорошо что он есть. Сам бассейн на 4, а вот качество сервиса оставляет желать лучшего. Лучше бы передать Фок Уручье на баланс и управления Аква-Минск, кто был в Фок Серебрянке тот поймет
The administrator talks with claims, you can't ask a poor woman anything without claims in response, trouble. 3 points for at least answering the questions in the end, otherwise it might not have been
Хороший бассейн на 4 дорожки, есть детский бассейн для занятий с ребёнком.
Тренажёрный зал тоже хороший. Есть все необходимое, но любителем делать модные фото не понравится. Обстановка простая. Из минусов только не очень хорошая кардио зона.
On Monday, they said by phone that there are adult swimming training groups on Tuesday and Friday, I clarified about the recording - they said there was no need to sign up. The next day I come - and there will be no classes, because the group has not been typed (and how will it be typed if you do not keep a record). It's been less than a day since my call. Is it really impossible to write information on the website? Or record the phone numbers of those who want to and report changes. The organization of the process is at zero. Wasted time.
Могу оценить только бассейн. Одним словом: средний. 4 дорожки маловато, вода прохладная (температуру не менял, но по ощущениям), но чистая. Персонал доброжелательный. Буду ходить ещё.
Нормальный бассейн, персонал вежливый, хожу туда очень давно, единственный минус тренер который наблюдает за плаваньем в выходные, нырять нельзя и вообще ничего нельзя, в выходные больше не хожу, тип неприятный
Немного неприятное ощущение от посещения данного комплекса.
При разминке порвался мяч(торчал штырь на футбольном поле),даже не пытались урегулировать ситуацию.
Мяч очень дорогой был.
А если бы это был ребенок?
Неплохой бассейн. Но хочется отметить совершенно хамское отношение кассира. Их там две, я говорю про пожилую женщину. Мы потеряли абонемент, вроде бы рядовая ситуация. Но меня пытались отчитать как маленькую девочку. "Что вы за мамаша такая?", вздохи, цоканье языком, максимально недовольное лицо. В конце она сделала мне выговор за телефон, который я держала в руках:"Я её зову, а она в телефоне зависла!". Блин, я в свои 40 с лишним лет давно не сталкивалась с таким отношением. Ну извините, что отвлекла от работы. Разве так можно разговаривать с клиентами? Прошу принять меры.