Five Service
78 reviews
October 16
Everything is fine, although the service was loaded and a lot of work had to be done, but it was done in 2 days, the staff is good, with humor)), a discount for students. I repaired Lenovo Ideapad 5, I advise you, if you do not want to take risks and then regret that you were brought into a bad service.
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1
October 23
I want to start my review by contacting this service after a bad experience elsewhere.
I applied because there was no image on the laptop display. In the first service, the diagnosis was carried out in bad faith, as a result of which they said that they needed to completely replace the matrix. We bought it, inserted it ourselves, it didn't help. We fought verbally with those people for a long time and came to nothing.
I was lucky to find this service. I took the laptop, signed the contract immediately (in the last service, the contract was signed the next day, when I personally came for it) After 20 minutes, the master calls back and says that our native matrix in the laptop is fully working and only needed to slightly reinforce the loop. Additionally, the thermal paste was replaced and the cooling system was cleaned, as well as the missing mounting bolts on the back of the lid were inserted. They took only 50 rubles for the job.
I express my deepest gratitude to the people who work in this service. You are not only professionals in your field, but also responsive to customers and their problems that they address to you.
Now I will only go to you! And I will recommend only you to all my friends!
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1
June 26
The best laptop service I've ever applied to. I was not surprised to see an average rating of 5.0. The hard drive was changed twice. Everything is polite, understandable, they will offer different options depending on the financial possibilities and, by the way, inexpensive. The laptop was cleaned after flooding, everything was done efficiently and quickly. By the way, they have a delivery. I recommend. Thank you very much
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3
February 29
Excellent service. Quickly, quite cost-effectively and efficiently, not only dealt with the problem in the laptop, but also resurrected a laptop that is more than 10 years old. In another service center, they charged the price almost under 1k rubles, here they did everything and even more three times cheaper and faster. It is clear that they work conscientiously, and do not make money. Besides, the service is very pleasant. Everything was explained, shown and advised. I was very pleased, from now on I will only contact you here!
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5
October 20
I applied twice, both times thinking that I should buy a new laptop. As a result, the issue was resolved, the laptop is working. I am delighted with the approach to work - professionally, quickly enough, they explain everything, they do not do it on the dump. It inspires confidence, I have already recommended it to my friends.
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1
May 27
Excellent service. At the age of 21, I bought a lenovo legion y530 laptop from my best friend, I knew the problems, and every time the problems were solved in this service.
1) The laptop began to shock and go into protection. Since a friend was working on this laptop, repairs were needed urgently. We did it perfectly, quickly and efficiently.
2) As soon as I bought a laptop from a friend, my cat bit through the display after a couple of days. This time I was already doing my project on the computer, and repairs were urgently needed. The service did everything great, brought them a laptop in the morning, and took it away that evening.
3) my colleague spilled coffee on the laptop, fortunately nothing terrible happened, because the laptop has a sealed keyboard. Time has passed, I handed over the computer for cleaning and replacing thermal paste in this service. I didn't ask, but I told him that a drink had been spilled on the computer, and that it was advisable to see if everything was okay with it. Everything turned out well, they also disassembled and cleaned the keyboard from sticking keys.
Well, recently I came to give my laptop to the service for prevention. I come to pick it up and they ask me:
- And what about the sound on your laptop?
- Yes, I forgot to tell you that the speakers on the laptop don't work (ever since I bought a computer from a friend), I always work on it with a headset, so I just stopped paying attention to it.
The wizard inserts the usb port from the mouse and I hear that the speakers are working. I was very pleasantly surprised.
- I understand that I didn't ask you to do this, but still. How much do I owe you for this repair?
- They don't have to do anything, there was business for 5 minutes.
I was pleasantly surprised, they told me all the details of what and why didn't work and how it was fixed. I, in turn, could not ignore such a gesture and paid above the price we agreed on. True, the amount was modest, but I think you should also respond to kindness with kindness in the amount that you can afford.
That's how I have a series of stories with this service.
I recommend it! Adequate cost. Excellent deadlines, of course, depending on the workload, but personally I was satisfied with everything. Excellent staff.
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3
September 25
Very nice and polite staff! Everything was done clearly, accurately and on time! The service is on top, everyone would like that! Thank you so much
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1
January 27
The best service! Quick repairs, qualified staff, reasonable prices.
It so happened that the office was flooded and the laptop lay flooded all weekend. I contacted a service center, examined the laptop and said that they would not fix the device, they say, "fresh" and the damage is very severe. In the second, they called such a sum for repairs that the hair on my head began to move. And they didn't promise anything at all in terms of deadlines. But you have to work.
Thanks to a friend who recommended contacting these guys. The diagnosis was carried out, the cost and timing were agreed, photos of the damage were sent to Viber, and they told what they would do and how. The repair took 4 days, taking into account the order and waiting for the keyboard.
We checked everything during the issuance, and told about all the nuances. The laptop is working as if there was nothing. And there were thoughts of leaving it and going to buy a new one. Many thanks to the staff for the work they have done. If anything, just to you. I have no doubt that you will help me out!!
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4
February 21
Very pleasant service. Although I did not apply for a large-scale service, but simply to replace the thermal paste and clean the cooling system on the laptop, but everything was on the level. We gave preliminary advice on prices and services, issued documents, and in just a couple of hours I could already pick up my laptop. When issuing it, they additionally consulted and gave advice on how to properly accept and check the device from the services. Thanks a lot for the work done and additional information!
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4
May 25
I think a lot can be understood from my experience.
I contacted the service with a short circuit problem on the motherboard. With my crooked hands, I first got thermal paste on the motherboard, and then I also removed it incorrectly. The laptop was dead - it showed no signs of life.
I took it to Five service. The next day, they called me and outlined the whole situation. They said that the motherboard needed to be repaired and named the amount - the price did not change and for exactly that price I took the laptop out of repair.
I applied to the service during the May holidays, but even with this in mind, it was done for me in 14 days.
Maybe it will seem long to someone, but from the repair I got the laptop in better condition than it was before! In addition to the fact that my motherboard was repaired, my coolers were changed, all components that were not working after the short circuit were restored, and screws were put where they were not. I also had one of the screws loose that opens the cover of the laptop, which was also repaired for me. All the dirt was removed.
In general, in addition to the fact that the laptop was brought to life after almost clinical death, it was also given good prevention.
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3
November 20
I filled up the laptop, the courier arrived, took away the contract, on Saturday it was, on Monday they typed that they had not found Klava (the Machenike l17 laptop model) they were trying to revive the old one (it worked, but stuck to the response) in the reading they typed - took it away. Clearly and in fact. There has always been a distrust of services, but this service has turned my mind around
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1
September 10
You can always get through. A friendly attitude. A clear, competent explanation of the error and its elimination. I gave HP6830s for repair. Replacing the video card. The repair takes 3 days. the warranty for the replaced chip is 4 months (the removed chip was returned). I recommend this service.
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3
June 23
The guys pumped up, the problem with dinakim was fixed, very quickly. But they forgot to connect the antennas from the WiFi adapter, so they had to disassemble the laptop and connect it. I took off the cover and noticed that the battery mounts were broken 😢
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1
January 28
I gave away the laptop on the recommendation of a colleague. There was an upgrade of the old HP.
The first thing that pleased me at the reception was the polite staff. Everything was explained and hired.
When I took the laptop, everyone showed what had been done, returned the old spare parts, paid attention to the warranty period and seals.
The price, quality and attitude are at a high level.
I hope that everything will be fine during operation.
Thank you very much.
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4
July 16
Good service. They fixed everything, explained how to handle the laptop and do it quickly enough. If something is broken, then you can bring it here.
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1
January 28
I am writing a review three months after the repair. As usually happens, the laptop broke down at the most inappropriate moment, I said it mildly. I have to fly to another country tomorrow on a business trip, all my work for the last month is on my laptop. The laptop just didn't turn on in the morning. Before this service, I applied to two workshops, I can't say anything bad about them, but they didn't get into my position anywhere, just give them everywhere and wait for the results, of course I understand, but it couldn't suit me. Here, the guys not only decided to help, but also stayed at an untimely time. I am very grateful to you for helping both as a professional in your field and people. Thank you so much. Everything works fine. I always recommend you to my friends and acquaintances. Thanks I had to apply again, and as always, everything is on top, I'm glad that you keep the brand
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5
January 29
In order, what I liked: 1. Attentiveness when receiving repairs (they even found that there was no bolt, although I did not realize it myself). 2. Officially issued. 3. After the diagnosis, they called themselves and explained everything in detail in a publicly available language. 4. The repair and cost were agreed upon and the left-hand "services" were not sold (personally, I already had such an experience). 5. I received guarantees on my hands, and of course my laptop. I really liked both the service and the very quality of the repair. Leaving my review as an expert, I can say that five is deserved.
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4
September 29
High-quality approach, prompt service. Thank you and recommend!
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2
January 28
She brought a laptop in which the screen was turned off periodically. The diagnosis was carried out during the day, which is important, since I work with the laptop all the time. It turned out that the cable was defective, and a replacement was offered. As a result, everything works fine + the laptop was also cleaned.
The service is super, they communicate politely. No additional services are imposed. I advise all my friends, as girls are often deceived with these cases. In general, I am satisfied.
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4
January 27
Great service for busy people! The courier arrived and took the laptop, the repair was agreed on by phone, fixed and a day later the courier brought it back. I am very pleased, I recommend these guys. Everything is as correct and polite as possible, this is important for a person who is already stressed when equipment breaks down.
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3
January 28
I highly recommend this place. Now I will tell you in more detail: the Lenovo laptop was broken (it did not turn on). I took it to the service near my house and the laptop lay there for a week, while they constantly said that the breakdown was very complicated, a rare detail, etc. As a result, I took my laptop and contacted five service!! They explained everything to me in detail, told me the real terms and completed the repair in 1.5 days! (And I applied on the weekend)
I am very glad that I have found a good laptop repair service and, if necessary, I will contact you only here.
I would like to note separately the organization of the whole process, everything is very convenient and to the point, good prices
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4
January 25
Here people are able to do their job and find an approach to customers, maximum friendliness and responsiveness. Everything is transparent and honest, thank you!
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3
August 27, 2023
Сервис не понравился. Мало того что не верно выявили неисправность в моноблоке, так еще и деталей не дощитался, и множество недостающих винтиков. По итогу сказали что вкрутят всё обратно когда я куплю деталь в китае. Ну нет ребята, так дела не делаются. В другом сервисе добавили недостающих винтиков и починили реально не работающую деталь. Боюсь подумать на какую сумму бы вышел ремонт в этом недосервисе если бы меняли исправные на новые комплектующие.
1
10
May 31
The laptop went down. I brought them to them and left them. It turned out to be just a charger, which they had in stock. They don't breed, nice guys and professionals. Thanks
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1
November 15, 2023
The master is polite, even a person who does not understand anything will explain the problems that exist. Regarding the work - the masters of their craft, did their work by the hour, without delay. I am very grateful for the emergency help!
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7
November 4, 2023
Not fixed. It doesn't matter. But there were no negative emotions left. They took away the cost of diagnostics 35 rubles. But at the same time they were in touch - they really said what they did when repairing the laptop. If you have one car, it can get lost. If its presence is not critical, you can give it away - they really want to fix it.
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3
April 19, 2023
Совершенно не понимаю, за какие заслуги у этой компании такой высокий рейтинг по отзывам. Отдавался ноутбук с проблемой (после собственноручной чистки и замены термопасты) перестал включаться. Раньше в сервисы не обращался , повелся на высокий рейтинг данного заведения. По итогу примерно 4-5 дней диагностики - вывели возможную проблему (мультиконтроллер), уверили мол не исправен и возможно полетел процессор( повторюсь, я лишь разбирал и чистил ноут, при этом соблюдая все правила, в контакты не лез и тд). Как мог при обычной чистки полететь процессор - мне неизвестно. Прошло ещё пару дней заменили контроллер и сказали - мол дело ещё в процессоре ( выставили цену в замену примерно 450-500 р) , хотя люди хоть немного понимающие меня сейчас поймут ( в ноуте стоял обычный celeron) откуда такая цена это конечно их дело. По итогу двух недель непонятных диагностик и выставлении меня на процессор - решаю забрать ноут и отдать в другой сервис. Созвонившись с мастером - говорит мол завтра приезжайте и забирайте. Спрашиваю цену за работу с мультиконтроллером и тд- на что мастер отвечает (денег вы не должны) , мы отпаяем свой контроллер и установим ваш обратно. Я думаю, что за бред, но уже понял , что шарашкина контора и нужно забирать ноут.
По итогу забирал ноут не я, а моя девушка. Придя домой и вскрыв крышку ноута - вижу что контроллер даже не впаяли обратно, просто положили в пакетике.
Но вся развязка ситуации. Отдаю уже В АДЕКВАТНЫЙ СЕРВИС, буквально через 4 часа звонят и говорят мол процессор полетел и цена 330 р за ремонт. Ну думаю значит судьба такая(хоть и не понимаю как так можно угробить процессор при обычной чистке). Через 4 дня ноут готов- приезжаю его забирать. И что по итогу то?
А итог- мультиконтроллер который этот ЧУДО СЕРВИС (уверял что сломан ) оказался полностью исправен. И мастер говорит мол , с высокой долей вероятности ваш процессор ещё был жив ( тк мы обнаружили следы пайки у вашего старого процессора ), ( хотя их я трогать как-то процессор вообще не просил) и скорей всего изначально мы могли обойтись малой кровью ( по типу обрыва цепи и тд).
Даю огромный совет - будущим клиентам этого сервиса!!!!!! Не обращайтесь вы к ним и не ведитесь на хорошие отзывы(уж не знаю откуда у них столько положительных отзывов). По факту я вам описал реальную ситуацию выше. Угробили процессор , да ещё и пытались нагнуть за ремонт и так работающих компонентов.
2
10
November 14, 2022
Мой Аsus G75VW любимый и надежный (10-летней на пломбах ) ноут, в последнее время захворал. Проблема была с охлаждением и жутким шумом GPU кулера, постоянные перезагрузки. Звонил и писал в 6 контор, искал кулера GPU (за одно CPU) под заказ, узнавал цены ремонта. Три конторы записав марку ноута обещали перезвонить как найдут кулера, но потерялись! В двух конторах нашли кулера, но цена ремонта стоило как крыло от самолета.
Только в fiveservice.by уточнили, почему я считаю, что проблем именно в GPU кулере. После того как я рассказал обо всех симптомах ноута, мне сказали, что кулер смогут восстановить без покупки нового. То есть, просто провести профилактику и чистку ноута с заменой термопасты. Ноут был привезен ребятам вечером и как было обещано мне вечером следующего дня я забрал.
Мой любимчик полностью рабочий, тихий и как новый (тестил 3 дня по 12 ч, не одной перезагрузки и 60-65 температура GPU) цены адекватные! Спасибо профессионалам!
9
February 9
I changed the matrix in my laptop - the price is the smallest in the city! Additionally, the lid was glued and reinforced so as not to damage the new matrix... they know their business!
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3
July 30, 2022
Отличный сервис. Внимательно относяться к клиентам. Работу выполнили быстро и качественно. У меня не работала часть клавиатуры на ноутбуке. По телефону я сообщил, что для меня важна срочность так как ноутбук рабочий и я не могу оставить его на длительный срок. Ребята из сервиса заказали клавиатуру для моего ноутбука заранее, ещё до диагностики, чтобы была возможность быстро её заменить если дело окажется в ней. Диагностику провели за полчаса. В итоге проблема оказалась действительно в клавиатуре. Спустя ещё полтора часа ноутбук уже был у меня. Спасибо Вам.
9
May 13, 2023
Я остался доволен сервисом. Хочется отметить внимательность и, употреблю заезженную фразу, индивидуальный подход - в моем случае собрали из двух нерабочих ноутов 1, получилось гораздо дешевле, чем ремонт одного из них с новыми запчастями. Впечатления от взаимодействия с мастером остались положительные.
9
April 11, 2023
Доброго времени суток. максимально не понравился данный сервис по ремонту ноутбуков. причину поломки не нашли, разобрали внутри контроллер и не припаяли обратно. когда звонишь узнать как проходит работа, кормят завтраками и толком ничего не говорят. честно говоря, не понимаю за что у данного сервиса стоит оценка 5.
за 2 недели ничего не починили. НЕ РЕКОМЕНДУЮ
3
8
February 16
The best!
I bring laptops of the whole family here, always excellent service
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2
April 27, 2022
Отличное место для ремонта ноутбуков, сразу по нескольким причинам. Во-первых, быстрый сервис - забрал ноутбук после очистки от пыли в тот же день, что и сдал. Второй ноутбук с более серьезными проблемами сделали на следующий день. Во-вторых, мастер всегда был на связи и уточнял вариантов оптимизации комплектующих ноутбука. В-третьих, но, пожалуй, самое важное - добросовестный подход. Мастер не только почистил пыль внутри ноутбука, но и достал клоки шерсти кота из-под клавиш клавиатуры. В-четвёртых, в сервисе сразу были необходимые комплектующие с хорошими ценами и сами цены на обслуживание были умеренными. Рекомендую и буду обращаться ещё (ведь кот-то никуда не делся:) ) .
7
July 14, 2023
Прекрасный сервис. Работают быстро, все по делу. Тебе помогут и подскажут. Советую обращаться сюда!
6
October 6
The best service with adequate prices
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1
April 23, 2023
Хочу поблагодарить данный сервис за оказанные услуги. Хорошее отношение и адекватнейшие цены. Буду советовать друзьям и знакомым!
9
June 19
the laptop was repaired in two days - I am satisfied
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1
May 24, 2021
Обратился с чисткой и ремонтом веб камеры ноутбука lenovo ideapad s340-15iwl. Работа была выполнена качественно и за 48 минут с учетом очереди. Отличный сервис. Адекватные и приветливые специалисты. Обьяснили подробно по технической части с фотографиями и тестами. Очень доволен оказанной услугой и адекватной ценой. Люди делают качественно и клиентоориентированно.
Фото для иллюстрации.
7
May 13, 2023
Обращаюсь уже второй раз. Приятно удивлен ценами и сервисом. Надеюсь, ребята будут держать на том же уровне.
8
February 2, 2022
Замечательная мастерская.
Уже не первый год пользуюсь услугами мастеров и всегда всё на высоте. Обращался и с мелкими проблемами, и с серьёзными неполадками и всегда результат ремонта более чем устраивал. Цены не кусаются, работают приятные вежливые люди и замечательные мастера.
6
April 24, 2021
Сдавал ноутбук в эту мастерскую lenovo m5400, работой очень доволен,полетел транслятор и несколько деталей, сделали все максимально быстро, по возможности, цены приемлемые, все объяснили, все показали, проконсультировали, мастера отзывчивые, связь всегда поддерживают, ещё и ко всему сделали бесплатно профилактику охлаждающей системы, в общем рекомендую 100%, по любым вопросам касательно техники, сразу сюда не пожалеете!
7
June 19, 2022
Быстро, качественно ремонтируют даже древние аппараты, цены демократичные в отличие от провинциальных сервисов... при необходимости буду обращаться ещё.
7
May 24
We fixed the laptop in a moment, great job!
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3
September 30, 2023
Excellent service. The attitude is at the highest level. Just this way!
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6
January 31, 2022
Сдавал в этот сервис У меня Lenovo IdeaPad Y700, просто однажды не включился, в расстройстве побежал и сдал в мастерскую около дома, через три дня позвонили, общая сумма ремонта 380 рублей, я решил перестраховаться, забрал ноутбук и по рекомендации своей знакомой обратился в этот сервис, ответили мне к вечеру и как оказалось просто нужно было сбросить биос, и никакой ремонт нужен не был. Спасибо за порядочность! 5+
6
January 31, 2022
Обращался сюда по совету знакомого, сдал компьютер, через 3 дня звонок - проблема решена, ценник соответствует работе, говорят и устраняют неисправность четко и по делу, , ничего лишнего, порядочность и компетентность + в карму
5
February 7, 2023
Очень не понравилось что в ремонт не берут калонки блютуз и т.д только компьютеры и ноутбуки
17
February 4, 2023
сервис ракэта, все сюда
лучше соотношение цена/качество
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March 23, 2021
Сдал ноутбук в этот сервис, перед этим мой ноутбук был ещё в двух мастерских, в каждой из них я получал разные суммы ремонта и разные неисправности. Друг порекомендовал обратиться в FiveService. Я обратился и не прогадал. Ребята сделали всё быстро и по деньгам, я даже не ожидал, более чем приемлимо, к слову, в других центра цена отличалась минимум в 3 раза. Спасибо огромное, буду Вас рекомендовать!
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