Elektrosila
Address
Business hours
Open until 21:00
Directions
Mihalova
129 m
Stancyja mietro Michalova
97 m
Features
Credit card payment
Remote controls
Built-in appliances
Delivery
Showroom
Pickup points
Gift certificate
Kinds of electronics:audio equipment, home theater, TV sets, video equipment, smartphone, bluetooth speaker, smart watch
Types of household appliances:gas ovens, electric ovens, refrigerators, vacuum cleaner, washing machines, heaters, dishwasher, steam generators for ironing, steamers, coffee machines
Brand of computer:Acer, Lenovo, DELL, MSI, Samsung, Huawei
Payment method:discount system, cash, payment by card, installment, cashless payment, online, payment by credit card, making a loan
Information verified by owner
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200 reviews
June 25
All good
1
August 15
I do not know how it turns out this way, but it is with this store that I always have some problems…
And it was after visiting this store that I developed a negative attitude towards the entire network, and for several years I almost completely switched to their direct competitors. But as they say, what happened was. Recently, Electrosila began to please with good discounts and slowly I began to make certain orders in this network. But I usually did it online, and the store was needed for pickup. I mainly used the store for export in the Open (by the way, there are no complaints about them).
And here is my next purchase on this network, and it so happened that the nearest point where the product is available for pickup is an electric saw on Globo. Nothing foreshadowed trouble, and I went to pick it up.
I went up to the first consultant, showed him the code to receive, and we went to the computer to look for the order. The process of "consultation" immediately began: why I chose this particular brand, it was better to choose another (specific!), etc. I said that I was satisfied with this model and this manufacturer. In parallel, they began to cram the notorious insurance / additional guarantee into me. I immediately said that I was not interested in this, but I still had a couple of attempts.
Ok, we found the product, we go to register, another consultant came up and began to offer that other specific brand! He said everything is OK, it suits me. Then a third one came up with the words "for this money you can choose better options", of course this is the best one from the other manufacturer. I said that everything is OK, I am satisfied with what I have chosen. Here this individual rolled his eyes like that ... and with such a facial expression, like I'm a complete moron, honestly I could barely restrain myself from responding to this reaction. Immediately, another consultant appeared, who began to tell me that my chosen manufacturer was already doing substandard things and she herself was faced with this and it was better for me to listen and choose exactly that particular manufacturer.
In short, somehow straying from the "consultations", I paid for what I chose and what I wanted.
Oh, yes, I almost forgot, I was openly told a lie about the manufacturing material. I said that it was written on your website, but they told me something indistinct about the inscriptions and the conversation faltered. I did not argue, because indeed the information may be incorrect.
Already at home I wrote to the service for clarification and they confirmed that the information on the site is correct, which means they lied to me in the store.
As a result, what I don't like about this particular store is the lobbying of individual manufacturers. Well, that is, you are not given advice as such, you are being processed to sell a certain product from a certain manufacturer. The story told is not an isolated incident. They always have this when I'm interested in something. The second is the promotion of "additional guarantees". I understand that it is necessary to sell these pacifiers, but if they openly say that they are not interested in it.... this is a guarantee, then you need to be smarter and not provoke a negative. Third, there is no need for market stories in the style of a good thing, I bought myself, mom, dad, etc. only specific information and a couple of products to choose from with an explanation of the positive and negative qualities of a particular model.
See original · Русский
1
October 30
A great store.
Attentive sellers.
There is a large selection of laptops, they helped me pick up a laptop for my wishes quite quickly
See original · Русский
1