We rested from September 10 to September 15, 2024, we liked everything, there are no complaints about the hotel, the staff too, everyone is responsive, the rooms were cleaned every day, the bar was soapy and the bar was supplemented, in the evenings we carried sweets to the rooms, we rested on the qvi club card, it was written in the voucher without breakfast, but breakfast was, we had dinner already in a local restaurant, where Georgians eat their own food.. The only minus and the question is already for qvi, for some reason, instead of a week of rest, it turned out to be only 5 nights, and no one answered.. But the hotel itself is gorgeous, I'll be back in a year, the second one for sure.
A gorgeous hotel. The service is at the highest level. 3 swimming pools, rocking chair, spa salon. Breakfast was not possible to try everything, it was very tasty. The sea is 70 steps away, the beach is clean. This is the place where you want to come again.
After watching heads and tails, we decided to stay at this hotel. The price tag is certainly too high. Why 5 stars is also unclear. We arrived in our own car, unloaded ourselves - no one helped. I drove myself and parked (as it turned out, not there). When they asked the reception to help with the suitcases, only then did they come out to pick them up. And then they made a remark to me that I parked in the wrong place, they asked me to re-park the car. There is an unpleasant musty smell in the hallway on the floor. There is mold on the ceilings. We go into the room and see blankets on the closet, like grandma's in the village. The coffee machine in the room turns out to be paid!!! There are dried bakery products at breakfast, juices are not topped up - we did not have time for them, margarine instead of butter, the tables do not have time to clean up- everything is filled with plates, as a result we sat down at a dirty table. The tea and coffee set was not added when cleaning the room. The beach towels are all washed, old. I accidentally stepped on an ashtray full of cigarette butts at the pool - most likely from last day, because we came in the morning. The toilet is old near the pool, the stench is there, and the queue is also gathering. I am attaching a photo. This hotel should be rated 3 stars. They don't know what the service is