Tension and excitement for your money! We were driving Moscow -Donetsk and the driver Ruslan fell asleep at the wheel!!!!!! Fortunately, the woman sitting next to him noticed ! What kind of irresponsibility is this for the lives of passengers!!!! Of the promised 16 hours, we drove for 23 hours because we were waiting for the driver to sleep! Very long stops , it 's cold in the cabin , comfort is 0 , the seats do not recline !!! We booked the tickets 23 days before the trip, but the dispatcher did not inform us that it was possible to choose seats. Negligence , irresponsibility , incompetence of the carrier ! Take care of yourself!

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Оксана Долженкова

Level 2 Local Expert

On 05/20/26, I booked 2 seats to Kursk on 06/09/26. The day before, the driver should have called around, after waiting until 16:00, I called the dispatcher myself. They told me that the flight was canceled for tomorrow, and they offered me another date. It's a tin can! How is it? Why didn't you call this morning and warn me? I'm not satisfied with the other date. Thank God there were two seats at another carrier. So I do not recommend using such services.

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Наталья

Level 13 Local Expert

We were traveling from Moscow by minibus. I read a lot of negative reviews on various sites and did not dare to go. But I had to come home as soon as possible, so I decided-and I didn't regret it. There are no complaints. The dispatcher is polite, the reservation was confirmed back in Donetsk. And the day before my departure, they couldn't get through to my Russian number, so they took the time to find me in TG and wrote a message. About the trip itself: Comfortable seats, polite and attentive driver. He made stops often so that we could warm up, have a snack, and smoke (who smokes). But at the same time we got there quickly. We promised in 16 hours, we got there in 14. And I can't say that he drove hard. The only thing is, we were driving through the LPR, there you need to get out at the checkpoint, and the point itself is in a "booth", people are standing on the street. We got a little cold while we were waiting. At the points in the DPR, as a rule, passengers no longer leave on the way back. Alexander, the white Volkswagen - thank you.

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