An interesting situation, I came to exchange dollars, but two bills seemed to the consultant with a "spot"... the most interesting thing is that all the bills were purchased at the exchange office a month earlier, after the consultant refused to accept the bills, the neighboring branch of alfa-bank did it in a minute. Question: according to the latest updates, does VTB Bank not care about customers? We continue in the same spirit … I would like to get an answer from the management. Only negative emotions remained

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ПЕТР КОТЬКО

Level 5 Local Expert

Once I happened to drive up to the bank branch in Malinovka about changing the currency (1 bill) into smaller ones. The cashier girl answered me rudely that we were not performing this operation. I would like to see more polite staff working in a self-respecting institution. After that, the desire to do business with VTB disappeared.

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Vivien_lk

Level 6 Local Expert

I used to apply to this bank to change the currency, stood in line for a long time, and recently the queues have been much smaller. Ekaterina, an employee, served me quickly, and I had a great impression of the bank.

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