On Friday, the branch does not close at 17:00 (as it says at the entrance), but, for example, at 16:00. Moreover, this is not reported in advance in any way or anywhere. You can come and get fucked up.
Therefore, be careful when you direct your steps to this office-there is a risk of a bummer.
Excellent bank, everything is clear and fast, the time was booked through the earlyone app, the staff is attentive, the waiting room is comfortable, but there is not enough music while waiting
Sooo expensive queue. I came 3 days in a row on weekdays, and I couldn't get it (I waited more than 2 hours and most likely would have waited the same amount). New coupons are constantly appearing in the queue (it looks like online registration) and because of this it turns out that instead of 10 people, at some point there are already 15 in front of you. 😣
There is no point in applying for an online ticket yourself, because you come and wait the same way, no estimated deadlines are shown in the application, and if you are at least 5 minutes late, then start applying from the beginning. Apparently, you need to be a professional queuing here in order to somehow get through.
On Saturday, in another department, after I waited, they said that they did not prepare the documents I needed on weekends, come on weekdays. 🤯No documents are processed online either.
The second star for the service, because when I finally got there, they helped me politely and professionally. In order to transfer to another specialist, it was not necessary to reissue the coupon - they transferred it themselves according to the current one.
Terrible service. Waiting time for receiving or sending a money transfer (Unistream, for example) well, for a very long time - about an hour you can just stand to get a quick translation. I advise you to look for another bank or branch if you value your time.
Excellent staff. Polite, friendly, competent. We were served on time and quickly. I don't know what the negative reviews are based on.
See original · Русский
1
В
василий сильвер
Level 21 Local Expert
April 18, 2023
The most polite, correct and professional team! It caught my eye - very pretty girl managers , as if a special beauty contest was held ) Thanks guys, I liked everything!
Not VTB, not Ararat Bank in Armenia does not work normally, the phones do not answer, the hotline is dead, I think we need to take the license from such banks that cannot be reached
Cards are issued to foreign citizens depending on the surname, if you have a surname with the ending "yang" - welcome.if you are an ordinary Russian, you will wait 10 days, they will call and say "sorry, you were refused, without explanation," in fact they do not ask for any Documents on the basis of which you can open an account. Infringement of rights and division on the basis of nationality per person. We are all equal! And it's terrible to separate people, remember this is Ararat Bank! Slovenian lives matter!
The queue is large, the service is slow (there are few employees working with phys.clients)
As for the fact that I am not an Armenian and there is no service, then I need to be fined a large amount. No, for a very large sum.
Of course, other banks do the same, for example, Aqua or akba Bank. Yes, it's not just in banks. Everywhere....... not a fountain!
There are very long queues. You can pre-schedule a visit at a specific time through the Earlyone app
See original · Русский
Neuron
Level 19 Local Expert
December 2, 2022
It's a disgusting office.
If you take a coupon for working with an account (or servicing plastic cards), then you will not succeed. I went on two different days and faced the same situation: 0 people were called in an hour and a half, although the staff say that everything works.
There is almost no place to sit. There are a couple of places, but they are always occupied. Tobacco locomotives are constantly parked on the street in front of the entrance.
It's an absurdity, not an office.
There is a very long queue. Half of the people smoke right in the doors, which do not close due to the flow, and there is stench and smoke in the whole jar.