Приятный отель, удобно расположен. Очень понравились завтраки. Каждый день разные: омлеты, салаты, блинчики, сыры и колбаса, молочка и тд. Всё по домашнему, очень вкусно. Спасибо повару Лилит!
The hotel left just a disgusting impression. The room was changed 3 times and only one had a more or less adequate mattress, and not a "board" in terms of softness.
Then we were offered a suite with a surcharge of 7000 per night, but it was exactly the same room with a mattress as hard as a wall and only a floor that differs from other rooms.
I was finished off by the fact that I saw a cockroach in the room. I can't stand this animal from the word at all, and when I saw it, I was speechless with horror, just numb. The guy from the reception who came to the rescue was shocked by the situation, but still killed the bastard.
In general, the hotel is terrible, as is the condition of the rooms, although the staff, of course, has nothing to do with it, they survive as best they can, judging by their behavior.
I can't upload the video, so I'm attaching screenshots
I absolutely do not recommend this hotel. The hotel does not pull in 4 stars at all, a maximum of 2. Everything in the room is very old, when booking an improved room, you must separately ask for an iron, kettle, cups and a hair dryer, although in fact, in a 4-star hotel this should already be in the room by default. Shampoo, shower gel are given the cheapest, which is very upsetting and does not pull at a hotel of the level that is stated. Also, if you haven't cleaned your room properly, a cleaner will come to you shouting "GIRLS, YOUR HAIR IS FALLING OUT, IT'S NOT MY FAULT!!" Ask, but every person has hair that tends to fall out and yell at hotel visitors, in no case does any employee have the right.
The cherry on the cake was that we had a cockroach in our room! We wanted to refund the money, because it was already the last straw, to which we were told: "We will fine you because you are leaving the room ahead of time and plus we still have to pay a fine, so we will not refund the money!", but we are leaving because of what is in our room a huge cockroach, sorry, but we have no desire to pay money for a night with rams. As a result, no one returned the money to us, because there were 1001 reasons why they could not be returned. We were moved to the same room, just one floor above. We did not receive any discounts or presents for such a situation. And by the way, the buffet, which is announced at the hotel, does not pull much for this. Everything is always the same, no one is different. And when you go to breakfast, be ready to see the dishes left untidy after the other guests, apparently the staff is very busy with something and cannot bring the tables back to normal.
By the way, you may be fined for closing the door because of an open window, because as we were told: "if the owner hears, he will fine you 50 thousand drams" when I asked for a price list where it says what the fines are for, I did not see this name of the fine, it is very strange)))) but on the other hand, I saw that if, God forbid, you leave a stain on the towel, then be kind enough to pay 8 thousand drams. It is very strange, because this is not damage to property, it is a consumable of any hotel.
In general, if you are considering this hotel, then avoid it.