The best hotel in Dubai! Large green area, 5 restaurants, 3 one-time cleaning , delicious food. Our room was a 2-storey bungalow and was on the 2nd floor overlooking the lagoon. Very convenient location to the sea 200 m and lagoon 5 m) the staff is very friendly, courteous, the service is at the highest level , they always try to help , ask if everything is okay. Fruits were delivered to the room for free, and on July 8 we were presented with a large bouquet of fresh flowers. The room is large, comfortable, and has all the amenities. 4 bottles of water are brought every day, and the tea and coffee station is replenished. The hotel is quiet, family-run, no drunken parties. The sea is clean , warm , and there are starfish , crabs , and fish at the bottom . Free transfer to the Mall of Emirates 3 times a day for free. There are Russian-speaking staff at the reception, they will always help to call a taxi, etc.. tuk tuks run through the territory itself, taking people to the right points of the hotel . A boat floats on the lagoon selling coconuts, water and drinks..There are 3 pools . There is a shallow one with sand for children. There are always rescuers on duty .
The hotel is highly recommended! We will come back here more than once!! We traveled a lot in 5* , rixos, but this hotel left the most pleasant impressions, thanks to the attitude , quality , service.
About excursions:
We flew by the operator biblio -globus from the operator, they attached an individual guide to us. So: through a guide, do not take a sightseeing tour with a climb to the Burj Khalifa and dinner on the ship. The guide is Sergey. We bought a ticket for 2 adults and 1 child of 5 years old . When we left the hotel, our car broke down (it was), we missed part of the program, no one apologized..they brought us to the cream store late, although they promised to go to the jewelry store.. then they drove to the locations where they were supposed to take photos , but the bus didn 't even stop to take pictures ... dinner on the ship is a separate topic .. At plus 45, our group was located on the upper deck, open without a guard .. with small children , with the elderly , everyone drove and suffered ... the food was not delicious ... then we quickly went to the singing fountains where they were given 5 minutes to look at them !!! Then we will go up to the Burj Khalifa on the 125th floor. We were given 2 hours of time .. The queue was only for an hour! There are 10-15 minutes and immediately in line for the descent . In general, the conclusion is that it is easier to buy tickets yourself and travel safely, without running headlong..
This is the best hotel in Dubai!!! My delight!!! A huge lagoon, the maximum depth is 140 cm. We had a room with access to the lagoon, it's sooo cool!!!! The men are cleaning the room, what clever girls they are!!!! Quickly, very efficiently, 2-3 times a day. They are very worried about having plenty of water, coffee, tea, cream, sugar and water. Every evening they put chocolates or macaroons. They worry so much about the comfort of the guests that you feel like the president of the universe, it's sooo cool!!! Spa is generally a delight, very cool massages. Nutrition is beyond praise. Special thanks to all the girls for their care. Irene wrote to me on Whatsapp every day, asking about our stay. We had a lot of clothes, I asked for hangers, if possible, and they immediately brought them to me in abundance. The staff is very friendly. For me, this is an indicator (everyone does their job with pleasure, it is clear that people are happy to work in such a wonderful place and take care of the guests from the bottom of their hearts. A magnificent beach. There is a kids club and a club for teenagers. There is a free bus service from the hotel to the Emirates Mall 3 times a day. I was very happy to be in such a perfect place!!!
The hotel has a large territory. 5 restaurants, a pool bar and a cafe.
The area is beautiful, Thai-style, with a lagoon pool throughout. A large well-kept garden, beautiful trees and shrubs. We booked a room with access to the lagoon. A great option with children!
The breakfasts are varied and delicious. In general, we liked the food in all the restaurants.
I had mixed feelings about the beach… The beach itself is nice, clean, comfortable sun beds and fast service, but the eye rests on other hotels in Palma and Dubai... such is the specificity of the landscape))
But, it should be noted - the water is very clean and calm, starfish, beautiful fish and crabs came to us. My son really enjoyed playing with animals on the beach.
And also, there are amazing sunsets in the evening!
We took half board, dinner could be exchanged for lunches and visit any restaurants to choose from with an Ala-carte menu, or visit Swedish lines with different cuisines in the main restaurant where breakfast was held.
We liked the Bushmans steakhouse, where you can try kangaroo steak, eat delicious Pavlova, and in general, all the food there was very tasty.
The Mediterranean restaurant also has very tasty food, but the portions are huge)) Even my husband couldn't handle them)
We also went to the Swedish lines in the main restaurant, everything was very tasty cooked!
Nice SPA!
There is a kids' club, but we didn't get there. Children are given gifts from the club upon arrival.
I would also like to note a minimum of animation, in the evening, themed evenings such as barbecue are held in the area near the main pool. A fire show was held on the beach in the evening, very beautiful!
The fitness room is very comfortable, good exercise equipment, a lot of space in the free weights area.
After training, you can run into the multi-storey building and take a smoothie, or salad, or a delicious cake))
We liked the hotel, we had a good rest!
I missed the privacy and infinity of the beach... but you have to go to other places for this. My son and my husband liked everything.
The staff is friendly. They try to please.