We sold huawei free buds SE 2 headphones. After examining it at home, it turned out that the headphones were in use, earwax and dirt in the cracks, scuffs on the case. And the seal was opened on the box. The refund was refused. According to the reviews, it is clear that this happens all the time in this store. But headphones are primarily a personal hygiene product... it's disgusting!

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Igor Kapuza

Level 5 Local Expert

Maybe the store just went bad. On September 22, before going to the hospital, I bought a laptop. I asked the seller to choose. He quickly advised, took it off the shelf and sold it. After opening the box at home, I found that the thing was not new, with good scuffs. But it works and it works. I just went to them on October 7 to have a human conversation. I wasn't going to return anything. The result: all three sellers refused with varying degrees of arrogance. They were full of nonsense about the fact that even iPhones come like this. From now on: OPEN EVERYTHING!!! CHECK EVERYTHING!!! DON'T BELIEVE A WORD OF IT.

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Паша Лисовский

Level 4 Local Expert

Consider that there is no guarantee. Never take their certificates for the renewal of the warranty, which are highly recommended to take, supposedly if something is repaired without problems, they will find a lot of reasons why to refuse repairs. 285 rubles, consider it a gift. They are not engaged in warranty repairs and they are not in business, but they send them to another organization (ESC - and they will find a lot of reasons why to refuse) A dishonest organization. I don't recommend it.

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89 reviews