I bought a packed lip pencil, and when I got home I decided to open it and I was in for such a surprise. It was used several times and only then did I notice that it was wrapped around with duct tape..I'm sorry, but is that okay? what your employees are doing, they clearly saw it once they rewound it with tape, I don't want to come to you anymore, suddenly I'll get the same "surprise"

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Mila

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