Maps · Minsk · Jewelry stores

Pandora

4.7

41 rating

Closed until 10:00

Minsk, Babrujskaja Street, 6к2

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Minsk, Babrujskaja Street, 6к2

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4.7

41 rating

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Сева Емельянов

Level 16 Local Expert

A great store with a large assortment of jewelry. The friendly staff will assist you in choosing the necessary gift. Constant discounts and promotions!

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Юлия Гапеева

Level 2 Local Expert

Full professional competence of the staff at the PANDORA store (Galileo shopping center, railway station, June 10 visit) I myself have been working in sales and service for a very long time. I can say right away that if an employee with such an attitude towards clients had appeared in my team, he would have been fired on the same day. What we encountered at your PANDORA store in the Galileo shopping center is the worst service I've seen in my entire life, and an absolute disgrace for a well—known brand. People come to the jewelry store for a special, pleasant atmosphere and competent advice. My brother and I came on June 10 to choose an engagement ring, but we left with completely spoiled emotions and a feeling of deep disgust. Here are the main points of failure of your consultant: * INFLATED EGO INSTEAD OF SERVICE The girl acted like she was the smartest person in the room and was doing us a huge favor. The face is unhappy, the honor and pathos are off the scale. The person clearly has too high an opinion of herself, although with such behavior she is not allowed to work in the jewelry industry. It would be more suitable for her to trade at the village market. * 🤫 COMPLETE DISREGARD AND SILENCE I asked three times where I could see a particular ring. Instead of normal help, she arrogantly muttered that "there is no certain size." On the third attempt, we finally got an answer from her that the product was not available at all at the point. There was no initiative from the consultant, she just stood there and was silent. I had to literally pull out information with pincers. There was a strong feeling that she was actually working in a store for the first day in her life. * DEMONSTRATION OF CHEWING GUM IN THE HALL The employee was actively and demonstratively chewing gum right in front of the customers during the service. For the jewelry business, where status and respect for the buyer are important, this is absolute savagery, a collective farm and a complete loss of professional face. * ABSOLUTE DEAFNESS TO THE CLIENT, the girl does not hear and does not listen at all to what is being said to her. When applying for the bonus card, I clearly stated my name — Julia. She managed to put the name Galina in the database. With such "care", the name KLAVA would be more suitable for her on the badge, rather than what it says there. Bottom line: Because of such employees, you simply lose customers and spoil people's mood.

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Ольга Приступа

Level 7 Local Expert

Excellent service! Individual approach to clients! Always a pleasant experience from visiting the store!

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Pandora

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